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-   -   Show user currently on a call: 1608 IP Deskphone (http://support.avaya.com/forums/showthread.php?t=12116)

silve73 10-25-2016 09:43 AM

Show user currently on a call: 1608 IP Deskphone
 
Hello, we have the avaya 1608 ip deskphones and was wondering if the following feature is supported for internal calls:
Caller 1 is on a call.
Caller 2 calls Caller 1.
Caller 2 gets a notice on display that Caller 1 is currently on a call (or busy).

Our previous phone system had this feature, but not seeing any option to enable this.

Can this be done?
Thanks

markgallagher 10-25-2016 12:20 PM

What phone system and what version of software?

silve73 10-25-2016 12:32 PM

Quote:

Originally Posted by markgallagher (Post 28792)
What phone system and what version of software?

We're using the 1608 IP Deskphone with IP Office 9.1.7.0

markgallagher 10-25-2016 12:44 PM

Unfortunately the answer is upgrade to Release 10 for which that is one of the new features added.

silve73 10-25-2016 12:45 PM

Quote:

Originally Posted by markgallagher (Post 28794)
Unfortunately the answer is upgrade to Release 10 for which that is one of the new features added.

Why unfortunate? I can't upgrade? :(

zakabog 10-28-2016 01:58 PM

You can upgrade, it just costs money for the upgrade license. The entire upgrade process has changed as well so you would definitely want to read up on that before starting the process.


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