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-   -   reduce the number of calls waiting in VideoSoftphone (http://support.avaya.com/forums/showthread.php?t=445)

renesnobre 10-29-2010 06:14 AM

reduce the number of calls waiting in VideoSoftphone
 
Friends,

I need a Help!
I'm having a client that this using the softphone where this receives up to 3 calls whaitings. I need to reduce the number of call waiting!

There is this parameter to be changed?

Tks

Rene - Brasil!

wkirk 11-01-2010 12:55 PM

Quote:

Originally Posted by renesnobre (Post 1321)
Friends,

I need a Help!
I'm having a client that this using the softphone where this receives up to 3 calls whaitings. I need to reduce the number of call waiting!

There is this parameter to be changed?

Tks

Rene - Brasil!

Need more information - what is the main serving communication system? IP Office or ACM?? And are you saying you want to limit the number of rings when a call is waiting or limit the number of call waiting calls that can appear?
Kirk
W.K. ‘Kirk’ Kirk | Avaya | Technical Support Engineer|Technical Support and Proposal Management – SME Pre-Sales Support
Highlands Ranch, CO 80129 | Voice: 1-888-297-4700 | technictr@avaya.com



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