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-   -   AAM 6.2 Personal greetings (http://support.avaya.com/forums/showthread.php?t=4298)

ayrscott 02-25-2014 09:33 PM

AAM 6.2 Personal greetings
 
When a call comes into a station and it covers to AAM prior to playing the personal greeting the system plays "Extension name did not answer, to leave a message press * ". Does anyone know how to eliminate that message and just play the personal greeting?

dineshan 02-25-2014 11:41 PM

Quote:

Originally Posted by ayrscott (Post 10074)
When a call comes into a station and it covers to AAM prior to playing the personal greeting the system plays "Extension name did not answer, to leave a message press * ". Does anyone know how to eliminate that message and just play the personal greeting?

The prompt that is played is a System Prompt before the personal greeting. As per Avaya recommendations this prompt cannot be eliminated.

Thanks,
Girish

ayrscott 02-27-2014 11:44 AM

Just an FYI for everyone. That message only plays if you have Reach me activated for that mailbox.


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