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-   -   Where is "UpdateRootCertificate.sh" (http://support.avaya.com/forums/showthread.php?t=351)

kjkim 09-15-2010 12:26 AM

Where is "UpdateRootCertificate.sh"
I got message the below from VPMS.

SIP: The root CA certificate will expire in {0} days

I found a proposed solution in "Trouble shooting guide."

When the root certificate on the VPMS has expired, you need to generate a new certificate by
using the UpdateRootCertificate.sh script.

Proposed Solution

1. Log onto Linux on the primary VPMS server.

If you are an Avaya Services representative, and are using Avaya Enterprise Linux

or if the Avaya Service accounts are installed on this server:

- Log in to the local Linux console as sroot.

- Or log in remotely as a non-root user and then change the user to sroot by

entering the su - sroot command.

Otherwise, log in to Linux locally as root, or log in remotely as a non-root user and

then change the user to root by entering the su - command.

2. Navigate to the Support/VP-Tools directory by entering the cd $AVAYA_HOME/

Support/VP-Tools command.

$AVAYA_HOME is the environment variable pointing to the name of the installation

directory specified during the Voice Portal software installation. The default value

is /opt/Avaya/VoicePortal.


This script is also available in the Support/VP-Tools directory of the Voice Portal

installation DVD.

3. Enter the UpdateRootCertificate command to generate a new security


4. Type Y and press Enter when prompted, to restart the vpms service.


- Restart all MPPs for the new security certificate to take effect.

- If the Voice Portal system uses SIP Connection over TLS, then ensure that

the SIP Connection server is updated with the newly generated certificate.


I cannot find "UpdateRootCertificate.sh" script. :mad:
and please look at red text the above.
I don't use SIP, I use H.323. Should I update that certification.?

Mishra1 09-20-2010 05:53 AM

it is not going to impact any system functionality.

Please drop me a mail at mishra1@avaya.com. i will forward you the script.
Run this command:
sudo -u postgres psql -d VoicePortal -c "delete from vpcertificate where certtype='CA';"

and then the script

kjkim 09-29-2010 05:19 AM

I sent email :")
Hi. I already sent email to you.
I still don't get that script.

And I just run that command you told me.

sudo -u postgres psql -d VoicePortal -c "delete from vpcertificate where certtype='CA';"

After that, I cannot see certification from VPMS web -> certificate.
I really need that script to generate new certificate.
please help me... It's emergency.

And I tried to run UpdateRootCertificate that is from VP5.1.
But It didn't work well on VP5.0.
So I need that script file for VP5.0.


kjkim 09-29-2010 08:03 AM

I'm still waiting for your reply.
I'm still waiting for your reply.
please....somebody help me...
It's emergency!!!

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