Avaya Support Forums

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-   Support Site Feedback Community (http://support.avaya.com/forums/forumdisplay.php?f=12)
-   -   Welcome to the Avaya Support Community Feedback Forum!!! (http://support.avaya.com/forums/showthread.php?t=1807)

jharling 06-11-2012 12:47 PM

Welcome to the Avaya Support Community Feedback Forum!!!
If you have an idea, suggestion, comment, complaint or some feedback about the Avaya Support web site, we want to hear from you. Please start a New Thread or respond to an existing discussion to share your feedback.

This forum is actively monitored by Avaya Support website team members. Expect a response within 1-2 business days when your question, comment, or website feedback suggestion is posted here.

Thank you for your interest!!
- Jeff

yakulis 11-04-2013 07:09 AM

Where is the Orchestration Designer Forum?

stein71 11-04-2013 11:20 AM

Can the callpilot 4.0 support a windows service pack 2 upgrade?

vbulletn 11-04-2013 11:39 AM

As this channel of communication is not set up for technical assistance, I can direct you on how to register for support via the Avaya Support Website. Create a logon ID today by navigating to the Avaya Support Website https://support.avaya.com click on REGISTER NOW.

stein71 11-04-2013 11:46 AM

I am all ready registered. The reason I put this here is no one either knows or is willing to say as the product is no longer supported. I thought some one else out there might know.

rbrookes 11-07-2013 04:14 AM

1 Attachment(s)
If you haven't already, I'd recommend posting your question in the "Messaging" forum or the Channel Partner CallPilot forum, depending on which forums you have access to.

Messaging: https://support.avaya.com/forums/forumdisplay.php?f=4

CallPilot: https://support.avaya.com/forums/forumdisplay.php?f=54


pjolly 01-22-2014 08:52 AM

The web based support is very disappointing. The hoops one has to go through to have a single, simple question answered is ridiculous. I am sorry they have changed. What once took 5 minutes, now has taken over an hour, over the course of 2 days...and still no answer.

nherman 01-22-2014 09:55 AM

I am sorry to hear that your experience hasn't provided the results you were expecting. I'd like to help ensure you find what you are looking for and would also welcome any feedback you hae regarding the site. Please email me, nherman@avaya.com, let me know what it is you were looking for and I will do my best to help get what you need. If you'd like, please also include any feedback/suggestions within your email.

Best Regards,

mharwo 03-19-2014 06:10 AM

this site is very unhelpful. I AM logged in and when i click on create service request it says that only members/customers who are logged in can use the option. I AM LOGGED IN>. it says, "Welcome Melissa" doesn't that mean i am logged in>?>??? Now i will have to wait until tomorrow to get a service request in when the Rep calls me back since i had to use the phone and request a call back. unacceptable

werickso 03-20-2014 08:31 AM

Account is still Pending Approval
Your user id is still pending approval by your company administrator. Today, users in this status cannot use ticketing. We are looking at expanding this functionality, but I'll contact you directly about your account status.

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