Avaya Support Forums

Avaya Support Forums (http://support.avaya.com/forums/index.php)
-   Contact Center Applications (http://support.avaya.com/forums/forumdisplay.php?f=3)
-   -   CMS error when running anything (http://support.avaya.com/forums/showthread.php?t=13805)

maloc 10-17-2018 07:02 AM

CMS error when running anything
1 Attachment(s)

I recently started using a new work laptop and installed CMS Supervisor 18.0.MA.48 which is what everyone else in my department is using, and the same version I use on my main workstation.

When I run CMS Supervisor, it logs in just fine, but when I try and run anything, I get the attached error.

I've tried uninstalling and reinstalling multiple times with about 4 different compatibility mode settings. I've cleared out any mention of CMS or CMS Supervisor from the registry. I've installed the latest 18.1 from the Avaya site, and no matter what I do I get the same error.

Can anyone assist? This is frustrating, to say the least.

cramm2 08-24-2020 03:17 PM

Did you find a resolution to this issue?
We are experiencing the same error but only when accessing certain screens like "Change VDN Skill Preferences".
The issue is only impacting Windows10 users, but I have so people including my self who don't experience the issue and others that get it every time.
We have rebuilt their WIN10 laptops and reinstalled and the issue persists.

All times are GMT -7. The time now is 01:19 AM.