BM32 problem
 

We tried to connect three BM 32 to 1616i i with external power supply, but it cannot work, after power up the phone and wait around 15~30 mins, all the lights on the 1616i and BM 32 will flash and cannot work. Please help.

The BM32's need to have this file:

GBM32_B_1_0_9.hex

This file must be uploaded by http like the phones do too.
Be sure you have a http server running and then unplug and reconnect the phone again.

I uploaded the file to BM 32, but after connect back to 1616i phone, the third BM 32 module still not work sometime.

Sounds like not enough power or a bad module.
Can you put the third BM32 in to the first place ?
If the problems moves to the first place then it is a bad BM32.
If not then i think it does not get enough power.

i tried to replace the BM32 module, but the problem still happen. Besdies, I find that the second BM32 modeuls is unstable also. I want to know that you mention this may be power issue, I already connect a external power for 1616i phone, what can i do? Do you have successful case for connect three BM 32 module to 1616 phone? Thanks.

I did and i tried without a power supply which worked but i had no buttons programmed on it so it was doing nothing.
Can you try the modules on a "normal" 1616 ?
The 1616i is a new product so perhaps there is a problem with it.

I once had a 1616 which had a bad port and on that phone the module did not work at all.

I tried normal 1616 also, same problem happened. Do you think this is bug for Avaya IPO?

I am not sure.

Try 3 different BM32 modules and see what happens.
Perhaps a couple of bad BM32's ???

I have a similar issue but i have 3 hooked up, the phone works but the buttons will stop lighting up after a while and sometimes the buttons on console 3 will copy the buttons on console 2.

We have exactly the same problem.
3 BM32 on a 1616i...
We also try to change the place of the BM32...

If we connect 3 BM32, the third doesn't work and the second is unstable.
If there is 2 BM32, the second work without any problem...