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-   -   Avaya Call reporting issue (http://support.avaya.com/forums/showthread.php?t=14363)

abde9 10-14-2020 02:16 AM

Avaya Call reporting issue
 
I have installed Avaya call reporting with IP500 v2 and configured a new skill and assigned an agent to it and route the incoming calls to it through the registered sip extension, but I faced an issue the call stuck in the queue although the Agent ready on the web interface, what is missing?


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