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-   -   Request not allowed 403 (http://support.avaya.com/forums/showthread.php?t=11541)

ruhuru 05-26-2016 05:44 PM

Request not allowed 403
I'm installing a 9640 SIP on a IPO 500 R9.1 and I get: Request not allowed 403
on the System Monitor I get:
SIP Tx: UDP ->
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP;branch=xxxx
From: <sip:Prueba@>;tag xxxxx...
Call ID: 1_xxxx_R@
User-Agent: IP Office build 437
Allow: Invite, Ack, Cancel, Options, Bye, Refer,Notify,Info, Subscribe,Register,Publish
WWW-Authenticate: Digest nonce="xxxxxx", realm=´poffice" algorithm= MD5
Supported: timer
Server: IP Office build 437
to: <sip:Prueba@>;tag= xxxxxx
Content-length: 0


markgallagher 05-27-2016 12:01 AM

Unless you are using your IP Office as a branch to an Aura network, then 9600 series phones running SIP firmware are not supported on IP Office. You need to load the phone with the 9600 H323 firmware for it to work.

ruhuru 05-29-2016 07:59 AM

How I load the H323 Firmware?

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