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-   -   IPOCC UI ERROR contact detail report (http://support.avaya.com/forums/showthread.php?t=13228)

gamboc 01-11-2018 03:13 PM

IPOCC UI ERROR contact detail report
 
1 Attachment(s)
Hi.

Have you ever seen this error?

It appeared when the supervisor tried to open the contact detail report aplication from the "Go to" tab.

It says that "An error occurred when starting the Contact Detail Reports application. Contact an administrator"

Btw, someone knows where are the logs from the UI but in the computer of an agent or a supervisor not the logs from the call center application.

Thanks.

marquardt 02-22-2018 05:03 AM

Log files
 
All log files (include all UI log) are on the IPOCC Server in the default folder:

acanales 11-05-2018 08:52 AM

Hello, I am experiencing the same problem, did you find any solution to this error?

freihd 11-06-2018 03:49 PM

https://support.avaya.com/ext/index?...&id=SOLN271763


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