Avaya Support Forums

Avaya Support Forums (http://support.avaya.com/forums/index.php)
-   ARCHIVE - Support Site Feedback Community (http://support.avaya.com/forums/forumdisplay.php?f=58)
-   -   What happens when video becomes dominant? (http://support.avaya.com/forums/showthread.php?t=246)

rogerg 07-21-2010 07:58 PM

What happens when video becomes dominant?
As I speak to my peers about this, I hear the old arguments about why person to person video will never be a "killer" app. It's always, "We've had person to person video for years (yahoo, skype, etc...) and not many people care or use.". I have always responded the same, as soon as making a video call is as easy as voice calls are today... Heck, why have many disconnected their home phones in favor of just their mobile, or if you still have a home phone, I bet it's cordless! Person to person video still suffers because PC based video is like using a corded rotary dial phone!

That is all changing...NOW. So, without going on about the whys, let's just assume person to person video is available to everyone and it's on all mobile phones and business desktop phones are replaced with tablets that do voice, video, e-mail, IM and more...

My question / point: All the big video players have built products around conferencing only. So where all the features for person to person video? When people start making lots of video calls, what will these users expect? Hmmm, I think it's the same features they have with their other real time, person to person app, right? They'll want video call-waiting, video call-transfer, the ability to hold, and of course, video-mail.

I think AVAYA should provide this for business person to person video. The Polycom and Tandberg folks can still provide the large video conf bridges, BUT! Telephony has already created all the features (with voice) that person to person video user will want / expect.

mwawiorko 09-15-2010 01:33 PM

Here it is ;)



rogerg 09-17-2010 06:03 AM

Yes, also notice the "non-avaya" tablet device that was shown at the announcement yesterday? I wonder if that was an HP WebOS tablet? It looks as though Flare / Mojo is made for an OS like WebOS.

rogerg 09-18-2010 07:35 AM

Also wanted to make sure and give big kudos to AVAYA for putting the focus on the application / experience verses the device!

I must say, over the last year or so AVAYA Labs have nailed everything! AURA with SIP (Session Manager), Virtualization and now Video. They even got it right in the presentation the other day by saying: "Why would you maintaining two separate real-time infrastructures" when talking about desktop video integration.

The only thing that will stop AVAYA, is if sales, service and support can not deliver these incredible technologies. ...and this is a valid concern as AVAYA and the Nortel folks are still trying to hire and convert folks to obtain the skills required to sell, implement and maintain this new technology. That is the one and only thing Cisco "may" have over them.

All times are GMT -7. The time now is 06:46 PM.