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-   -   AACC autoreply trackingnumber (http://support.avaya.com/forums/showthread.php?t=5742)

lnesje 12-08-2014 12:17 AM

AACC autoreply trackingnumber
 
Hi,

looking for a better syntax for trackingnumber that can be used with AACC, similar to how AIC tracingnumber is built with T20141208xxxxxxx

lbhardwaj 02-27-2015 05:43 AM

AACC autoreply trackingnumber Reply to Thread
 
In AACC you can track the contact using Contact ID or Action ID .you can get the contact ID from Contact when it shows on AAAD or can get it from Database then you can refer it in logs .

or specify your requirement so we may share more detail on it .


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