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-   Telephones, Adjuncts, and Adapters (http://support.avaya.com/forums/forumdisplay.php?f=27)
-   -   Avaya 1608-I help troubleshoot (http://support.avaya.com/forums/showthread.php?t=5481)

monte94 11-06-2014 06:41 AM

Avaya 1608-I help troubleshoot
 
Hello,
I am new here and would like to ask for some assistant from the experience people. The phone I have is a 1608-I and when I enter an extension I created onto the phone it accepts. But at the password screen I enter no password or the "clear = 25327" code and it says "Extension Error".

I have the FileSv IP setup to the same IP from other phones, the same for Vlan ID, Vlan test and Callsv. It has an IP and I can ping it.

Also, when I go to GEDI and typed in "status station xxxx" under service state, it states "out-of-service".

Help are greatly appreciated

marzahn 11-10-2014 05:56 AM

Security code?
 
Probably a silly question but here goes. Did you remember to enter a security code when you built the station?


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