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-   -   Queued Call Redirect (http://support.avaya.com/forums/showthread.php?t=13981)

firmupdate 04-18-2019 03:55 PM

Queued Call Redirect
 
Hi,

I'm new here and I'm hoping to find all the support available.

I am trying to figure out how I can recall a call that in sitting in queue to route possibly as follows after it's queued for 3 minutes:

- To another Split
- To ring specific stations

Any ideas, help would be greatly appreciated.

Lori Lozano
Texas Workforce Commission
lori.lozano@twc.state.tx.us
915-832-6407


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