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-   -   One-X communicator and dialing rules troubles (http://support.avaya.com/forums/showthread.php?t=13941)

loginm 03-05-2019 08:30 AM

One-X communicator and dialing rules troubles
 
I make settings in Dialing rules:
https://imgshare.io/image/8Qqb

And if press recall in call history on number wich area code starts from digit equal long distance code, one-x communicator don't add number to dial to access an outside line
+78121122333
+7 - country code
812 - area code
1122333 - phone number

https://imgshare.io/image/88un
https://imgshare.io/image/8spd

dialing +78121122333 but must dial - 9 8 812 1122333
what can I do to make the call rules work properly?

mlombardi1 03-11-2019 05:33 AM

Quote:

Originally Posted by loginm (Post 35144)
dialing +78121122333 but must dial - 9 8 812 1122333

If 9 is the ARS code and 812 is the area code, what is the purpose of the 8 after the 9?


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