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-   -   Low Volume Control with a Plantronics headset with 2410/2420 Avaya phones (http://support.avaya.com/forums/showthread.php?t=5346)

cpepit 10-22-2014 08:02 AM

Low Volume Control with a Plantronics headset with 2410/2420 Avaya phones
 
Hi,

I am experiencing issues regarding low volume control on the Plantronics SupraPlus HW251N headset on the Avaya 24/10 24/20 model phones.

Could this have something to do with the firmware version on the phone?


Any assistance is much appreciated.

gwebster 10-22-2014 10:08 AM

What interface cable are you using? The correct cables/adapters can be determined at http://www.plantronics.com/us/compatibility-guide/.

chu19 03-30-2015 11:22 AM

Quote:

Originally Posted by cpepit (Post 12900)
Hi,
I am experiencing issues regarding low volume control on the Plantronics SupraPlus HW251N headset on the Avaya 24/10 24/20 model phones.

Could this have something to do with the firmware version on the phone?
Any assistance is much appreciated.

You most likely have the wrong Avaya cable. See HERE


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