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-   -   IP Office Status (http://support.avaya.com/forums/showthread.php?t=13779)

lucas36 10-01-2018 02:48 PM

IP Office Status
 
I have two IP Office systems that I can't clear alarms from the system status app.

markgallagher 10-02-2018 01:06 AM

If the alarms are shown in red then they relate to things which are still a problem. They can be cleared because the alarm condition would still apply and so the alarm would come back immediately anyway.

Alarms that aren't red can be cleared as they relate to things that happened but are not in the past.

lucas36 10-02-2018 06:56 AM

I P Office status
 
The alarms are in black. No caller ID, logon failed incorrect password. Minor alarms. Both system that fail to clear alarms are 9.0.3.16. I can clear all alarms in IPO 9.0.4.0.

singh870 10-02-2018 10:43 AM

Same issue on R8.1 (73)

Clear all button is there but nothing gets cleared


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