Avaya Support Forums

Avaya Support Forums (http://support.avaya.com/forums/index.php)
-   IP Office Contact Center (http://support.avaya.com/forums/forumdisplay.php?f=67)
-   -   "Configuration / Customers" Priority - cant get it to work (http://support.avaya.com/forums/showthread.php?t=12726)

teodo2 05-09-2017 04:09 PM

"Configuration / Customers" Priority - cant get it to work
I am installing a new version of IPOCC. The customer wishes to have a 50 or so entries in the IPOCC "Customers" Tab of Configuration where you can set PRIORITY.

I can not get it to prioritise over the normal calls to "same" topic.

I have also read on the forum about the "Tools / Source Priority" groups but that does not help here as we are coming in on the same TOPIC.

Does this CUSTOMER Priority even work?

Neil Teodorovic

All times are GMT -7. The time now is 10:04 PM.