I can't add a SIP Domain in SystemManager
 

Hi

I have a new installation of a SystemManager 6 and a SessionManager 6 ,both systems are synchroniced ,but if i want add a Routing/Domain i get the error

Error
Some internal error has occurred in the service. Please contact support team.

,thomas

internal error has occurred in the service
 

Looking at the description of the issue, its not clear, as to what could be the issue. I think there could be a data curruption in your System Manager Postgresql database.
Can you do the following to check if the issue gets resolved:

1. Restart your Postgresql database service by running the following command on your System Manager VM:

#service postgresql stop
#serivce postgresql start

Wait for 2-3 mins before accessing the System Manager admin page and checking the issue.

2. If the above step does not resolve the issue, run the following command on System manager:
#fsck

3. Once the above step completes, restart your System Manager Server completely doing a graceful reboot and NOT a hard reboot of the server ( Since this is a new install, it should not be service effecting)

4. If the issue still does not resolve, then I would suggest that you either create an online Service Request at http://support.avaya.com/ >> "Create Service Request", or call into the support center to ask this technical question.