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-   -   Norstar config password is changed, cant reset system (http://support.avaya.com/forums/showthread.php?t=433)

dsw32000 10-25-2010 08:00 AM

Norstar config password is changed, cant reset system
 
How do I reset a norstar MICS if the config password has been changed and don't know what it is. In order to do a startup, I need the config password.

danlollo 11-09-2010 09:05 AM

You would have to call in a case to support, and we can walk you through the process of recovering the password over the phone.

mshete 11-12-2010 02:48 AM

Norstar config password is changed, cant reset system
 
Please find the procedure to reset the password.

From a programmable phone Press:


Feature ** DEBUG (33284)
Password: 814200

NEXT until MEMORY DUMP
PRESS SHOW
enter address C01CEA


PRESS NEXT to read the first 4 digits of the password
display will read address: XXXX XXXX
PRESS NEXT


read remaining digits: XXXX XXXX
Example: 0206 0603 then 0404 0F0F
This config password would be 266344 (CONFIG).

Hope this helps.

- Deepak Jangid

kannus 08-17-2011 12:16 PM

password 814200 does nothing on my CICS lab system...are there certain passwords depending on the release or system type?

nbaxan 11-03-2011 02:04 PM

You can either take the MICS or CICS cabinet apart and short out the capacitor on the motherboard or use Norstar Remote Utilities - Browser Tool and connect with a RAD to view the CONFIG password.


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