Avaya Certification
 

Hi,

Have any one completed Avaya Certified Support Specialist - Aura Experience Portal with Proactive Outreach Manager (Acss) 3309 exam. Kindly give your suggestion on how to prepare and clear. Is there any dumbs available?

Thanks,
Deepan yuvaraja R

Yes, I was able to complete the ACSS for AAEP and POM by following the documentation available on support site as well as the HELP documentation of the AAEP and POM servers. We do not have any dumps.

3309 certification
 

Can you tell me, how tough is the exam and also about the preparation u did?

3314 - Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam
 

Do you have dumps for 3314 - Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam ?

I am working on 7230 at the moment, If you haven't taken the course then i would suggest you go over ALL the docs and watch the videos on Mentor.

AACC Log Reader Application?
 

Does anyone know a good AACC log files reader application, mainly to read Multimedia log file such as CCMM_EnterpriseWebChat_AgentController, CCMM_EmailManager, ect.

Currently I'm using Notepad++.

I know Genesys got an application called "Kazimir" which can arrange the log in user friendly way.

Thank you!