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-   -   Aura 7 - 9608 sip phones cannot register with TLS after telephone restart (http://support.avaya.com/forums/showthread.php?t=13713)

carrai 07-31-2018 09:26 AM

Aura 7 - 9608 sip phones cannot register with TLS after telephone restart
 
Hi

All my SIP phones 9608 are registered with TLS but when a phone is restarted cannot registered and display shows "acquiring services" and to solve that I must register the phone with TCP and the phone works properly.

What could the problem be?

mlombardi1 08-02-2018 01:59 PM

Are the phones loaded with the appropriate root certificate?

carrai 08-02-2018 03:13 PM

Do I need install a certified in the phone although n 46xxsettings TLSSRVRID is in 0?

mlombardi1 08-07-2018 06:38 AM

Ok, no you do not. Didn't realize you were disabling cert authentication. What firmware version are the phones running?

carrai 08-13-2018 08:35 AM

Hello,

The firmware of phone is 96x1-IPT-SIP-R7_0_1_4-020917 and in ASM
TLS Endpoint Certificate Validation is in NONE

hurdk 01-14-2019 12:21 PM

I tried to do that but in the end I had to put the TLS certs in the firmware directory to get the SIP phones to register to ASM. If you get yours to work do post it.

cornesn 05-29-2019 10:58 AM

Quote:

Originally Posted by hurdk (Post 35022)
I tried to do that but in the end I had to put the TLS certs in the firmware directory to get the SIP phones to register to ASM. If you get yours to work do post it.

can you confirm which TLS certs exactly that you had to install in the httpserver please

hurdk 09-17-2019 02:34 PM

I used the SMGR to generate the certs then copied them to the firmware folder in the US.

hurdk 09-17-2019 02:39 PM

## SET TRUSTCERTS av_prca_pem_2033.txt,av_sipca_pem_2027.txt,av_csca _pem_2032.txt


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