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wilso126 06-19-2012 11:03 AM

service problem
 
Help, I have been holding on telephone for over an hour. I cannot create a service request online even though I am a registered customer. We had a power outage, our voicemail and transferring of calls is not working. One of the modulars is blinking red.

srector 06-19-2012 02:21 PM

Hi wilso126,

We apologize you cannot create an online SR! We can help you do this.

Please email us (since I can't direct message you here) at support@avaya.com.

We will submit the ticket for you and then also investigate why you cannot submit a ticket.

Thank you for your patience!


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