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-   -   Overflow between three Agent Groups every 30 seconds (http://support.avaya.com/forums/showthread.php?t=11108)

bennylu 03-14-2016 06:09 PM

Overflow between three Agent Groups every 30 seconds
 
Is it possible to let a waiting call overflow between 3 agent groups every 30 seconds? If not answered, call overflows from AG1 to AG2, then from AG2 to AG3, then AG3 to AG1 until someone answers the call.


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