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-   -   Third Party Recording for AACC (http://support.avaya.com/forums/showthread.php?t=13070)

ahmedabdulla 11-13-2017 11:43 PM

Third Party Recording for AACC
Good Afternoon Sir
One of my customer needs to record from AACC using third party call recording application (Its name is Incontact- Part of Nice) . I think he needs to have the following licenses to be able to do this:

TSAPI Basic License per each recorded extension
DMCC Basic License for each recorded extension

Is there anything missing?

Best Regards

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