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-   -   messaging issue (http://support.avaya.com/forums/showthread.php?t=3940)

los300 11-26-2013 02:27 PM

messaging issue
i get this message when try to delete a mail box
Administration System Error
Sorry, the following error has occurred:
Can't call method "attributes" on an undefined value at /html/base/perl_lib/MC/Messaging.pm line 700.

aschuyler 11-27-2013 06:13 AM

What software platfrom and version are you using as a solution. Avaya supports many messaging platforms.

los300 11-27-2013 09:20 AM

swver5.2.1-13.0Avaya Communication Manager Messaging (CMM) - Versioning Package

los300 11-27-2013 09:21 AM

13.017-00.00.003Messaging Platform CHIA Set

aschuyler 11-27-2013 09:25 AM

I'd open up a service request on https://support.avaya.com for this one. It does look like there is a solution for this via SOLN148405, but it requires root level access and downtime. You may have some issues with the database being out of syncronization.

queen10 12-09-2013 12:34 PM

Message light
I have a message light on one of the phones that won't go out and I have checked all of the messages.

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