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watkinsm9876 02-23-2012 09:24 AM

Call History Call Back
 
I have 9611 and 9630 phones and when intiating a call from the missed call log the PBX inserts a 9 in front of all numbers. Our ARS is 3 and our AAR is 8. Where is the 9 coming from?

davis124 02-24-2012 08:56 AM

Had this same problem - Found that you need to set this via the 46xxsetting.txt file...

Look for option - PHNOL

If it's not set or ## out then default is 9... If you set this option you can place your ARS code there...

Hope that helps,

chand203 11-04-2018 10:22 PM

Hi James,


I have SET PHNOL 9 but still while calling back ,, it adds 1 to the original number and dailed out as



91XXXXXXXX


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