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-   -   Calls conferencing together (http://support.avaya.com/forums/showthread.php?t=13851)

t33nya 12-06-2018 08:42 AM

Calls conferencing together
 
We have a company that is using 9611g with side cars for the switchboard. Every couple of days the switchboard are telling me that calls on hold are getting conferenced together. I think it is user error but they are adamant that they are doing nothing. So two customers end up talking to each other and hanging up and calling back. Is this even possible that the system is doing this? I currently have a CM 6.3.


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