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-   -   Call Forward vs Extended Call Forward (http://support.avaya.com/forums/showthread.php?t=10375)

aaltvedtob 08-31-2015 01:13 AM

Call Forward vs Extended Call Forward
A few months ago I set up extended call forward for some users on a system. Last week I got a call from these users, that this has stopped working. When looking into this, I now see that for some reason normal call forwarding and extended call forwarding behaves the same. Ie: Dialing the FAC, getting a dialtone, dialing the extension that I want to forward from, new dialtone, dialling the extension I want to forward to.
I need to set it back up, so that normal call forward is just fac + extension to forward to, and extended call forward is fac+extension cfwd from + ssec + extension cfwd to.
Can anyone post the system-parameters that interacts on this?

Ole-Bjørn Aaltvedt

aaltvedtob 08-31-2015 02:09 AM

I figured it out..... When using console-permissions, this is working as designed. To be having the end-user procedures described for how I want it to be working, console-permissions needs to be disabled.

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