Avaya Support Forums

Avaya Support Forums (http://support.avaya.com/forums/index.php)
-   Avaya Aura & Unified Communications (http://support.avaya.com/forums/forumdisplay.php?f=2)
-   -   SIP UUI info to IP handset display. (http://support.avaya.com/forums/showthread.php?t=4272)

jimbro80 02-19-2014 06:35 AM

SIP UUI info to IP handset display.
 
Hi,

I am trying to integrate a 3rd party IVR to a CM 6.3 via Session Manager 6.3, all call routing is working fine but the customer would like to display some additional data from the IVR on the IP handset display.

I can see the data being sent from the IVR in the UUI (x-user-to-user-info) header but I am not able to get this info to appear on the IP handset display.

Header example - x-user-to-user-info: SB_1234556_QRY


Is this possible?:confused:

vkumarsingh 07-23-2014 08:31 AM

Can you please check if Session manager is also receiving the UUI info.
Also check on SIP trunk on CM if the UUI Treatment is configured properly.


All times are GMT -7. The time now is 01:29 PM.