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-   -   Partner r7 (http://support.avaya.com/forums/showthread.php?t=1697)

propaniac 05-07-2012 11:06 AM

Partner r7
I have a avaya partner system r7 and i reset the password to the system thru the software, but we had a power an outage and i am locked out!

I have a hyperterminal session going to the box istelf and have a login prompt but nothing seems to work? old password, new password... nothing? Any one could PM me and help me with the it would be greatly appreciated... thanks!

spadmanabhan 06-20-2012 10:51 PM

Partner r7
You will need to work with an agent by opening a Service Request. Accessing a Partner ACS requires software not Hyper-terminal.

Thank You

pdgavin 06-25-2012 05:59 AM

Partner r7
You can try calling Avaya Support and they should be able to help you reset the password.

daytod 12-19-2012 05:35 PM

Or you could just reset the password through the phoneset on x10 or x11.

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