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"Sold To" numbers
I am a Nortel migrated customer that has several different Site ID's. I have looked up the site id with the conversion tool and now know the sold to numbers. The problem I am having and cannot find the answer to on the Avaya site is how to link more than one Sold to number to my login. Since I doubt I am the only Nortel migrated customer with this issue please address how I do this, this should be something that is easliy found on the website, however I haven't seen it addressed anywhere.
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I am trying to figure the same thing out as well!
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Sold to associations
You need to request the sold to's to be linked to you from the sold to administrator for your company. It is a role that should be taken by someone in your organization. there is a company admin and a sold to admin. You put in the request and they approve it.
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"Sold To" numbers
You can send your request to add sold to numbers to avayaaccess@avaya.com for assistance.
You can also check the Support site - support.avaya.com and it does have some related info. From the main please click on: "Nortel Enterprise Services Partners and Customers - Please click here to get started" This should lead you to Delegated Sold To Administration - Requesting/Granting Sold To Access under the section 'For Future Reference'. Hope this helps! |
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