Avaya Support Forums

Avaya Support Forums (http://support.avaya.com/forums/index.php)
-   Small and Medium Business Communications (http://support.avaya.com/forums/forumdisplay.php?f=6)
-   -   Avaya communicator is not working with microphone (http://support.avaya.com/forums/showthread.php?t=13635)

gsanadze 05-20-2018 04:13 PM

Avaya communicator is not working with microphone
I have one-way voice conversation with latest version of Avaya Communicator 2.1.4 - I am not heard when I talk through my PC's microphone.

Windows 10, new PC.

The mic is OK, it works fine with other apps.

No error message, nothing.

What might it be? Any ideas how to investigate the problem?

sbhano 06-01-2018 01:11 AM

Have you checked audio Settings in communicator ?

hardel 01-14-2020 11:31 AM

Update on issue?
Has anyone found a fix for this issue?

I am having the same issue with trying to get a remote user set up with Avaya one-X Communicator.

The user is logged in on their personal PC and VPN'd into our work network. The user can log into their extension, make and receive calls. The caller can't hear the user but the user can here the caller on all Internal Calls. External calls both parties can hear each other just fine.

We aren't sure if there is a tunnel issue we are having or what... Any further trouble shooting would be helpful... Thanks.

hardel 01-14-2020 11:37 AM


We found this to fix the issue for others not hearing our microphone.

All times are GMT -7. The time now is 04:44 AM.