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Search: Posts Made By: shah45
Forum: Contact Center Applications 06-07-2012, 06:33 AM
Replies: 2
Views: 12,368
Posted By shah45
Hi, Please open up a new SR with Avaya for...

Hi,

Please open up a new SR with Avaya for the proper guide and details on the queries raised by you. So that an engineer even can check exact what details you need and gather and provide it to...
Forum: Contact Center Applications 06-07-2012, 06:31 AM
Replies: 1
Views: 8,405
Posted By shah45
Hi, As far as I know, ADD means Agent...

Hi,

As far as I know, ADD means Agent desktop display for Real time reporting and when you upgrade CCMA and login to the CCMA client -. RTR-> ADD -> it will automatically ask for the updating the...
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