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Forum: Contact Center Applications 01-15-2013, 08:29 AM
Replies: 1
Views: 7,593
Posted By dschaa
How to set AAAD Avaya Aura Agent Desktop Default Font

Hi

does anybody know how to change the AAAD default font, so that when all agents login they have the same font according to company stabdards e.g.

Thanks Dieter
Forum: Contact Center Applications 12-03-2012, 09:19 AM
Replies: 22
Views: 56,265
Posted By dschaa
Hi have you found a solution to your login...

Hi

have you found a solution to your login problem. We have the same issue!!

Regards Dieter
Forum: Contact Center Applications 11-16-2012, 03:31 AM
Replies: 2
Views: 10,391
Posted By dschaa
Email in CCMM not sent to Master_Script.

We have expanded an existing AACC 6.2 with CCMM. Applied a new license and installed CCMM. Commissioning and Configuration done. We have 1 test email account, which CCMM is able to connect to. The...
Forum: Contact Center Applications 11-15-2012, 08:28 AM
Replies: 1
Views: 11,888
Posted By dschaa
Solution found

We found the solution. In CCMM the flag Hot Desking was set, but we didn't have a workstation assigned to the TN of the agent.
We removed the flag for Hot Desking in CCMM and then agent was able to...
Forum: Contact Center Applications 11-15-2012, 03:00 AM
Replies: 1
Views: 11,888
Posted By dschaa
AAAD Agent Desktop Login Fails on Windows 7

Hi
we have just installed new Windows 7 PCs and installed the AAAD Desktop. The installation completes without any problem, but when trying to login an agent we the following error:
Unable to login...
Forum: Contact Center Applications 07-18-2012, 08:56 AM
Replies: 2
Views: 8,556
Posted By dschaa
Forum: Contact Center Applications 07-18-2012, 08:43 AM
Replies: 2
Views: 8,556
Posted By dschaa
Unable to deactivate Secondary Script - AACC 6.2

Hi
I had some primary scripts referenced by the master script. I removed all references in the master script, activated the master script, but I cannot deactivate the now secondary script.
The...
Forum: Contact Center Applications 01-09-2012, 02:54 AM
Replies: 12
Views: 29,825
Posted By dschaa
this is a message is to test my access rights

this is a message is to test my access rights
Forum: Contact Center Applications 04-26-2011, 03:05 AM
Replies: 22
Views: 56,265
Posted By dschaa
webadmin login not working

Hi
make sure that the service Symposium WC is running.
Question: is your CCMA in a domain? We encountered the same problem with cores AACC 6.1 SP2 CCMA in a domain. We unable to get it to work,...
Showing results 1 to 9 of 9

 
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