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Forum: Contact Center Applications 02-05-2019, 09:15 AM
Replies: 1
Views: 1,673
Posted By jones1116
WFO Applications

Hello


Can somebody help me understand what the options are in the WFO portfolio?

I’m familiar with ACR, QM and WFM, but not so much with the bits you can add on. e.g. is Knowledge...
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