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Forum: Avaya Aura & Unified Communications 01-31-2017, 11:49 PM
Replies: 2
Views: 3,900
Posted By aa1
Post Avaya Communicator for Microsoft Lync crashes on start

Hi Alistair.

You may start with these. Some of the articles/docs may require you to access using your customer/partner credentials.

Title : Avaya Communicator for Microsoft Lync: How to...
Forum: Telephones, Adjuncts, and Adapters 01-30-2017, 07:11 AM
Replies: 2
Views: 5,861
Posted By aa1
Solution Delivered Releases for E129 to support G.711 codec?

please check this document https://downloads.avaya.com/css/P8/documents/100179588 (on page 15)

The audio codec that the deskphone uses. The options are:
• PCMU
• PCMA
• G.722
• G.723.1
•...
Forum: IP Telephony and Convergence 01-23-2017, 06:59 AM
Replies: 3
Views: 2,472
Posted By aa1
Solution Delivered CM - "list measurements route-pattern" Calls Blocked

You're welcome.
I am glad it helped.
You can find the details on the Avaya documentation. The latest versions can be downloaded from support.avaya.com.

- visit support.avaya.com
- click on...
Forum: Avaya Aura & Unified Communications 01-23-2017, 06:48 AM
Replies: 3
Views: 3,843
Posted By aa1
Question How to reset Avaya CM password

super user logins can reset passwords or Avaya logins (which requires you contacting Avaya)

For which version of communication manager?
and for which login?


Arbi
Forum: IP Telephony and Convergence 01-18-2017, 01:57 PM
Replies: 3
Views: 2,472
Posted By aa1
Post CM - "list measurements route-pattern" Calls Blocked

A user attempting to originate calls over the routing pattern might be blocked because the number assigned to the user FRL is lower than the number assigned to the trunk group. Ensure that the user...
Forum: Telephones, Adjuncts, and Adapters 01-14-2017, 12:59 AM
Replies: 4
Views: 15,289
Posted By aa1
Solution Delivered PSN PSN004896u

Take a look at this

https://downloads.avaya.com/css/P8/documents/101032845

Name of problem
B179 with 2.4 or later releases freezes or becomes unresponsive, when Link Layer Discovery...
Forum: IP Telephony and Convergence 12-14-2016, 11:59 PM
Replies: 4
Views: 3,830
Posted By aa1
Solution Delivered need assistance change IP port to Analog

Fantastic. You're welcome. glad it helped

Arbi
Forum: IP Telephony and Convergence 12-14-2016, 02:50 AM
Replies: 4
Views: 3,830
Posted By aa1
Solution Delivered need assistance change IP port to Analog

you need to change the phone type. do these please;

- change station xxx
- in the "Type" field, change it from an IP phone type to an analog type
- now you can change the "Port" field and...
Forum: IP Telephony and Convergence 12-01-2016, 12:47 AM
Replies: 1
Views: 2,169
Posted By aa1
Solution Delivered 96x1 H323 R6_6_3_02-081016 Firmware (almost trippled in size)

Hi David,
There are some changes in the H.323 6.6.3 Package Contents



S9608_11_HALKRR6_6_3_02.bin – The 6.6.3 H.323 application binary file for 9608G and 9611G models.
Note: .tar files...
Forum: Avaya Aura & Unified Communications 11-15-2016, 04:30 PM
Replies: 0
Views: 4,940
Posted By aa1
Solution Delivered All SAL Gateway releases - SHA-1 certificates expire at the end of 2016

PSN # PSN004539u
SAL Gateway does not support SHA-2 certificates; causes complete remote access failure.
(Upgrade steps for System Platform 6.2 and later were greatly simplified in issue 8.)...
Forum: Telephones, Adjuncts, and Adapters 11-12-2016, 02:34 PM
Replies: 2
Views: 7,210
Posted By aa1
Solution Delivered If you're an Avaya business partner, you may...

If you're an Avaya business partner, you may submit a GRIP request if you believe having the USB headset option would be beneficial to you. You may find additional info here:

...
Forum: IP Telephony and Convergence 11-12-2016, 02:21 PM
Replies: 4
Views: 4,638
Posted By aa1
Question This is not necessarily Avaya OneX Agent issue....

This is not necessarily Avaya OneX Agent issue. It could be OS or .NetFramework issue. do you have this problem on a single PC, or multiple PC? do you still have this problem after re-installing a...
Forum: IP Telephony and Convergence 11-12-2016, 02:20 PM
Replies: 4
Views: 4,638
Posted By aa1
And this one too: ...

And this one too:

https://social.msdn.microsoft.com/Forums/vstudio/en-US/b41fdc0d-826b-485d-86ef-14941d4c938c/what-is-error-ioibmurhynrxkw0zxkyrvfn0boyyufow-clr20r3?forum=clr
Forum: IP Telephony and Convergence 11-12-2016, 02:19 PM
Replies: 4
Views: 4,638
Posted By aa1
Take a look at this article from Microsoft:...

Take a look at this article from Microsoft: https://support.microsoft.com/en-us/kb/956762
Forum: Avaya Aura & Unified Communications 11-12-2016, 02:10 PM
Replies: 2
Views: 7,381
Posted By aa1
Post A rough guess: you could look at this article...

A rough guess: you could look at this article https://support.avaya.com/kb/ext/SOLN226635 (https://support.avaya.com/kb/ext/SOLN226635)
Forum: Avaya Aura & Unified Communications 11-12-2016, 02:10 PM
Replies: 2
Views: 7,381
Posted By aa1
Question what's the version of your Avaya Aura...

what's the version of your Avaya Aura Communication manager? (release and patch)?

is that OneX Agent when you say agent 7? or Avaya IP agent 7?
Forum: Avaya Aura & Unified Communications 11-12-2016, 02:05 PM
Replies: 2
Views: 5,897
Posted By aa1
Question what's the version of the utility server?

what's the version of the utility server?
Forum: IP Telephony and Convergence 11-12-2016, 01:52 PM
Replies: 3
Views: 3,748
Posted By aa1
Question what's the exact version of your Avaya aura...

what's the exact version of your Avaya aura communication manager? (release and patch?)
Forum: IP Telephony and Convergence 11-12-2016, 01:42 PM
Replies: 2
Views: 2,346
Posted By aa1
check your routing. Does SM know where it should...

check your routing. Does SM know where it should route the calls?
SIP to Asterrisks works probably because the SIP stations don't have a communication manager profile.
as stated in earlier post,...
Forum: IP Telephony and Convergence 11-12-2016, 01:38 PM
Replies: 5
Views: 17,708
Posted By aa1
It would be helpful to provide details on the...

It would be helpful to provide details on the phone (model-96x0, 96x1, .., type=h.323/sip, firmware version)

For H.323 phones, in the 46xxsettings.txt file there is an option that could help
...
Forum: IP Telephony and Convergence 11-12-2016, 01:26 PM
Replies: 14
Views: 18,263
Posted By aa1
Solution Delivered PSN # PSN020272u CM upgrade path

Worth checking for other releases (PSN # PSN020272u - CM upgrade paths - Avaya Aura® Communication Manager (CM), Releases 2.0 – 7.x)

https://downloads.avaya.com/css/P8/documents/101029839

...
Forum: IP Telephony and Convergence 11-12-2016, 01:24 PM
Replies: 14
Views: 18,263
Posted By aa1
Solution Delivered Migrating from Communication Manager Release 5.2.1 to Release 7.0 and later

Please take a look at this document

Upgrading Avaya Aura® Communication Manager (Release 7.0.1 Issue 3.1 October 2016)
Migrating from Communication Manager Release 5.2.1 to Release 7.0 and...
Forum: Avaya Aura & Unified Communications 05-21-2016, 06:53 AM
Replies: 2
Views: 3,749
Posted By aa1
Solution Delivered alias station

The limit is 10 on both CM 6.x and CM 7.x to current date
CM 7.0.1 has a lot of native station types
Any specific reason why you need more than 10?

Arbi
Forum: Telephones, Adjuncts, and Adapters 05-21-2016, 06:36 AM
Replies: 0
Views: 3,433
Posted By aa1
Solution Delivered Avaya one-X® Communicator R6.2 Service Pack 11 (Patch 2)

Availability of Avaya one-X® Communicator R6.2 Service pack 11 -Patch 2(6.2.11.05)

PSN004725u: https://downloads.avaya.com/css/P8/documents/101022892

This has been fixed in the Avaya...
Forum: Telephones, Adjuncts, and Adapters 05-21-2016, 06:33 AM
Replies: 4
Views: 14,209
Posted By aa1
Solution Delivered Avaya one-X® Communicator Admin Control Tool

Side note: a patch was released for OneX Communicator and you may find the details here: https://downloads.avaya.com/css/P8/documents/101022892

The link will point you to Avaya one-X®...
Showing results 1 to 25 of 185

 
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