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Search: Posts Made By: weiss1
Forum: Small and Medium Business Communications 08-31-2018, 02:45 AM
Replies: 1
Views: 1,729
Posted By weiss1
This is a known issue. See:...

This is a known issue. See: http://support.avaya.com/kb/ext/SOLN325486...
Forum: Small and Medium Business Communications 02-04-2018, 12:52 PM
Replies: 1
Views: 1,875
Posted By weiss1
When you say, you are using the default IP's, do...

When you say, you are using the default IP's, do you mean, the first server is using 192.168.42.1 and 192.168.43.1?
If so, then the second server has the same default IP, at least until ignition...
Forum: Small and Medium Business Communications 09-08-2017, 01:54 AM
Replies: 5
Views: 4,610
Posted By weiss1
I think, we are not talking about the same. ...

I think, we are not talking about the same.

For the incoming, you will get the callers number in the way your provder is sending it.
The point here is, this is usualy not in international format,...
Forum: Small and Medium Business Communications 09-07-2017, 01:15 AM
Replies: 5
Views: 4,610
Posted By weiss1
This is the job of the application. The IPO...

This is the job of the application.
The IPO does know your extension and whatever is configured in the system.
But it does not know the external phone numbers under which you are reachable.
I.e....
Forum: IP Office Contact Center 02-17-2017, 01:29 AM
Replies: 2
Views: 4,326
Posted By weiss1
This is availyble for Avaya Communicator since...

This is availyble for Avaya Communicator since 10.0 SP2.
However, I coud not find anything written about it, which is surprising as this was a major PITA.

It does work if:
- The user has a...
Forum: Small and Medium Business Communications 08-11-2016, 10:31 AM
Replies: 0
Views: 2,402
Posted By weiss1
One-X Portal / Configuring Microsoft Exchange server for IM/Presence

The manual is unclear about enabling Digest Authentication in Exchange.
It says:

To enable the IIS 7.x Digest Authentication (Windows Server 2008 or Windows Server 2008 R2):
1. On the Exchange...
Forum: Telephones, Adjuncts, and Adapters 06-21-2016, 04:02 PM
Replies: 5
Views: 14,412
Posted By weiss1
Your approach is a bit... special. First,...

Your approach is a bit... special.

First, there is no need to load any different files for newly added phones. In IPO there is everything ready for all supported phone types. Just connect them and...
Forum: Telephones, Adjuncts, and Adapters 06-21-2016, 03:43 PM
Replies: 1
Views: 4,980
Posted By weiss1
Just out of my memory: 16xx-I phones are...

Just out of my memory: 16xx-I phones are supported from release 5.0.20 while Small Office Edition supports up to release 4.2.
Time to upgrade to IP500v2 plus one or two Combo-BRI/ATM cards.
Forum: IP Telephony and Convergence 06-21-2016, 03:28 PM
Replies: 2
Views: 3,034
Posted By weiss1
In Manager: System Events|Alarms, Add... then...

In Manager: System Events|Alarms, Add... then select what you need.
Help will be helpful. You can get SNMP traps, syslog or emails. For email you also need to configure SMTP.
Forum: IP Telephony and Convergence 06-21-2016, 03:15 PM
Replies: 1
Views: 2,107
Posted By weiss1
Not exactly the same situation, as this one has a...

Not exactly the same situation, as this one has a lot of prereq's.
But I understand, your call comes in through a trunk of the IP Office, then goes its way to the CM and back to a IPO-Phone (not...
Forum: Small and Medium Business Communications 06-21-2016, 03:01 PM
Replies: 2
Views: 2,052
Posted By weiss1
Unlikely to be working this way. Anyway it...

Unlikely to be working this way.
Anyway it depend on what part you like to transfer.

If it is a virtual server on vmware you can move the server, but this doesn't apply here.
Just creating a...
Forum: Small and Medium Business Communications 06-21-2016, 02:54 PM
Replies: 2
Views: 4,394
Posted By weiss1
For the incoming part you can also use the 'Tag'...

For the incoming part you can also use the 'Tag' field in ICR. Write in what you want displayed, i.e. A.C.M.E. or Corp., whatever you named it. Point the number to the phone or extension as you would...
Forum: Small and Medium Business Communications 06-21-2016, 02:47 PM
Replies: 9
Views: 25,162
Posted By weiss1
Having the '-' or not does make a difference....

Having the '-' or not does make a difference. However it depends on what country/provider you are, if it has a impact or not.

'–' = Left-to-Right Exact Length Matching Using a - in front of the...
Forum: Small and Medium Business Communications 06-21-2016, 02:26 PM
Replies: 2
Views: 4,082
Posted By weiss1
Which release? They tend to change such things...

Which release?
They tend to change such things in every release...
Forum: Small and Medium Business Communications 06-21-2016, 02:25 PM
Replies: 2
Views: 3,882
Posted By weiss1
Not 100%, but... You could think about...

Not 100%, but...

You could think about changing internal numbers to match external DID's. That is what we normally would do for any new installation. It's always easier to know external number...
Forum: Small and Medium Business Communications 06-21-2016, 01:55 PM
Replies: 2
Views: 3,673
Posted By weiss1
I guess you have set 'Maximum Number of Calls' to...

I guess you have set 'Maximum Number of Calls' to two, as else ways the second call would receive busy.
The 'bip' must be a call waiting indication. How to answer this, depends on the phone. It...
Forum: Small and Medium Business Communications 06-21-2016, 01:43 PM
Replies: 1
Views: 2,331
Posted By weiss1
CCR will not work in 9.1. It's replaced with...

CCR will not work in 9.1. It's replaced with IPOCC, however this needs an extra server, licences and also some effort to install. The result is a contact center with a lot of features and not only...
Forum: Small and Medium Business Communications 05-21-2016, 05:37 AM
Replies: 5
Views: 4,610
Posted By weiss1
For the calling number, you shoud get what ever...

For the calling number, you shoud get what ever the provider is sending, i.e. the same as you see in a phone display.
For the called number, this is your extension number. So, 4-digit sounds right....
Forum: Small and Medium Business Communications 05-21-2016, 05:21 AM
Replies: 1
Views: 4,925
Posted By weiss1
Follow this Solution: InQuira InfoCenter - IP...

Follow this Solution:
InQuira InfoCenter - IP Office: Configuring IP Office to use a Signed Security Certificate from a Certified Certificate Authority IP Office Release 9.1...
Forum: Small and Medium Business Communications 05-21-2016, 05:21 AM
Replies: 4
Views: 4,884
Posted By weiss1
If considering the following: - UCMv2 comes...

If considering the following:
- UCMv2 comes without VMPro license.
I.e. you need to purchease a license anyway.

- For UCMv1, take the difference between the price for UCMv1 and VMPro, then you...
Forum: Small and Medium Business Communications 05-21-2016, 05:05 AM
Replies: 6
Views: 4,167
Posted By weiss1
You cannot disable chat only. I had the same...

You cannot disable chat only.
I had the same discussion with a client too.

They feard, users spend too much time for chatting.
Tell them, chat is a helpfull feature to save time for things like...
Forum: Small and Medium Business Communications 05-21-2016, 04:39 AM
Replies: 1
Views: 2,393
Posted By weiss1
Ask the same question in the ACM forum. This...

Ask the same question in the ACM forum.
This SMB, i.e. IP Office
Forum: Small and Medium Business Communications 05-21-2016, 04:35 AM
Replies: 5
Views: 2,702
Posted By weiss1
fonte3, What you are doing is a manual...

fonte3,

What you are doing is a manual conference.
What the others are talking about is meet-me conference.

In your case, you have two options to check.
1. Telephony | Telephony | Drop...
Forum: Small and Medium Business Communications 05-21-2016, 04:17 AM
Replies: 3
Views: 7,221
Posted By weiss1
PRI channels should match in PBX and provider...

PRI channels should match in PBX and provider side.

You did say, provider orange delivers 16 channels (and your customer is paying them each month, I guess...) but your IPO has just 8 channels....
Forum: Small and Medium Business Communications 05-21-2016, 04:04 AM
Replies: 8
Views: 5,523
Posted By weiss1
Lothar, Can you please confirm this. No...

Lothar,

Can you please confirm this.

No DB access in VMPro is indeed a BIG pain when using Server Edition.
Avaya keeps saying, it is not possible to point Server Edition's Voicemail to a...
Showing results 1 to 25 of 27

 
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