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Forum: Contact Center Applications 01-22-2019, 05:04 AM
Replies: 1
Views: 1,331
Posted By stehule
ACR (Xima) for IP Office

Hallo,
we have a new AVAYA Call Reporting (Xima) software connected to IP Office 500V2 R11. How can I set the After Call Work feater on user button? On List of "Contact Center Apllication" under...
Forum: Small and Medium Business Communications 01-22-2019, 04:40 AM
Replies: 1
Views: 1,224
Posted By stehule
Hi, from ximasoftware.com - On AVAYA support new...

Hi, from ximasoftware.com - On AVAYA support new ACR software dosn´t exist :mad:
Forum: Small and Medium Business Communications 11-25-2013, 01:23 AM
Replies: 8
Views: 11,558
Posted By stehule
One new info, ATM4 V1 is End of Sales at...

One new info,
ATM4 V1 is End of Sales at 2.12.2013! We can not buy the old version (V1), only new version (V2) !

This is a terrible situation .. :mad:
Forum: Small and Medium Business Communications 11-24-2013, 10:49 PM
Replies: 8
Views: 11,558
Posted By stehule
It´s little expansive reason for as ;) .. I...

It´s little expansive reason for as ;) .. I think, many features will be turn off/on after adding same string on No User/Source Numbers tab, e.g. "Enable_OTT". It is possible, create a new string...
Forum: Small and Medium Business Communications 11-22-2013, 01:56 AM
Replies: 8
Views: 11,558
Posted By stehule
Hallo, We have already un-tick the box =...

Hallo,
We have already un-tick the box = Impedance Match is setting to Manual (Off). It is not a solution. Problem after rebooting or unplugged/plugged analog extension into analog trunk is still...
Forum: Small and Medium Business Communications 11-21-2013, 01:46 AM
Replies: 8
Views: 11,558
Posted By stehule
IP Office mode, R9.0.0.0. build 829. We use...

IP Office mode, R9.0.0.0. build 829.

We use that line as Hotline. Here is situation:

1/ Dig. extension 201, on button 3 have (programmed) Call Appearance Line 701 (first analog line from...
Forum: Small and Medium Business Communications 11-20-2013, 11:35 PM
Replies: 8
Views: 11,558
Posted By stehule
ATM4U V2 Impedance match

Hallo,
is possible definitely turn off the Impedance match process on combo card with ATM4UV2? We think, dont seize trunks after reboot IP Office 500V2..
Thanks,
Petr
Forum: IP Telephony and Convergence 04-25-2013, 02:06 AM
Replies: 1
Views: 8,944
Posted By stehule
correction

One mistake, 5610SW phones have the GA Release 2.9 SP1
sorry,
Petr
Forum: IP Telephony and Convergence 04-24-2013, 04:53 AM
Replies: 1
Views: 8,944
Posted By stehule
5600 time problem on call log

Hello,
We have a IP 500V2 R8.1(67) and some ip phones 5610SW (fw 2.9.1 SP2). After DST on 31.3.2013 at 02:00 hours, we have a problem with time on missed calls saving in call log. All incoming...
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