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Search: Posts Made By: hhiremath
Forum: IP Office Contact Center 01-15-2018, 11:46 PM
Replies: 0
Views: 1,156
Posted By hhiremath
IPOCC: Abandoned call

We wants to know abandoned after and before threshold if the call getting dropped in Last route topic and the abandoned timer has to start one call has reached to Last routed topic not from Welcome...
Forum: IP Office Contact Center 07-04-2017, 09:46 AM
Replies: 1
Views: 1,427
Posted By hhiremath
IPOCC: Administrator login change

Hi Team,
In IPOCC if we change the Administrators login from one user to another, will it change any services(internal database).
Forum: IP Office Contact Center 06-08-2017, 08:31 AM
Replies: 0
Views: 1,285
Posted By hhiremath
Ipocc: O365

Does IPOCC support Office 365 in a Hybrid configuration where the IPOCC can be configured to communicate with a premise-based email server that relays traffic to the cloud service? This is...
Forum: IP Office Contact Center 05-12-2017, 07:50 AM
Replies: 0
Views: 1,586
Posted By hhiremath
IPOCC: DroppedPverload

Does poor VMWare resources play a role in the below scenario?
DroppedOverload: Disconnected by the system due to overload.
If VMWare resources can cause calls in the IPOCC to disconnect due to...
Showing results 1 to 4 of 4

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