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Forum: Avaya Aura & Unified Communications 02-09-2017, 12:45 PM
Replies: 4
Views: 2,556
Posted By derekf
I haven't done a CM7 yet, but in CM6 I believe it...

I haven't done a CM7 yet, but in CM6 I believe it was the auth file that needed to be installed, then reset sys 4 before you could make translation changes.
Forum: Avaya Aura & Unified Communications 01-12-2017, 09:14 AM
Replies: 4
Views: 3,109
Posted By derekf
Is it the same for internal calls? Or only...

Is it the same for internal calls? Or only external calls? TLS will not make a difference in audio quality. Are you using the same codec internally as externally for the trunks? Do you have the...
Forum: Avaya Aura & Unified Communications 10-19-2016, 10:50 PM
Replies: 1
Views: 6,130
Posted By derekf
Yes, you can do that in a coverage path, specify...

Yes, you can do that in a coverage path, specify a list of extensions and how many rings at each.
Forum: Avaya Aura & Unified Communications 09-29-2016, 08:23 AM
Replies: 1
Views: 3,949
Posted By derekf
Release 6.3 -...

Release 6.3 - https://downloads.avaya.com/css/P8/documents/100171673
Release 7 - https://downloads.avaya.com/css/P8/documents/101014100
Forum: Avaya Aura & Unified Communications 09-09-2016, 08:42 AM
Replies: 2
Views: 5,625
Posted By derekf
Something like this? ...

Something like this?

CALL VECTOR

Number: 27 Name: Example
Multimedia? n Meet-me Conf? n Lock? n
...
Forum: Avaya Aura & Unified Communications 08-31-2016, 12:30 AM
Replies: 2
Views: 10,340
Posted By derekf
Try running a list trace on the extension the...

Try running a list trace on the extension the cell phone is mapped to. That should give you a denial event or idea of what is happening after the call hits the idle appearance FNE. If you see...
Forum: Avaya Aura & Unified Communications 08-29-2016, 11:39 PM
Replies: 1
Views: 3,689
Posted By derekf
That varies widely depending on the platform and...

That varies widely depending on the platform and whether you are using encryption or not. For release 6.3, see page 53 of this doc: https://downloads.avaya.com/css/P8/documents/101001024. For...
Forum: Avaya Aura & Unified Communications 08-05-2016, 10:25 AM
Replies: 8
Views: 9,349
Posted By derekf
Here'a link to a guide that may help. It is...

Here'a link to a guide that may help. It is specific for using remote stations off the SBC, but if you're just trying to do this internally, ignore the sections regarding the SBC configuration. It...
Forum: Avaya Aura & Unified Communications 08-05-2016, 08:52 AM
Replies: 8
Views: 9,349
Posted By derekf
Everything will be in a network region, but will...

Everything will be in a network region, but will default to network region 1 if not explicitly defined or defined in the ip-network-map.

You will need an origination and termination application...
Forum: Avaya Aura & Unified Communications 08-04-2016, 09:23 AM
Replies: 8
Views: 9,349
Posted By derekf
Is trunk group 1 the SIP trunk to SM? I'm...

Is trunk group 1 the SIP trunk to SM? I'm assuming so since internal calls are getting extended to SM and ringing that phone... Is everthing in the same network region? ie. your gateway with the...
Forum: Avaya Aura & Unified Communications 08-03-2016, 09:07 AM
Replies: 4
Views: 7,338
Posted By derekf
Yes, you can add 46 more stations before you'll...

Yes, you can add 46 more stations before you'll need to engage Avaya or Avaya BP Sales / Sales Engineering to add additional licenses and possibly hardware to accommodate the number of stations you...
Forum: Avaya Aura & Unified Communications 08-03-2016, 08:33 AM
Replies: 8
Views: 9,349
Posted By derekf
You're positive it's an H.323 and not a SIP...

You're positive it's an H.323 and not a SIP station that you're testing from internally right? Do you have an OPS off pbx station mapping administered for the SIP user? Do you have SIP trunks or...
Forum: Avaya Aura & Unified Communications 07-29-2016, 10:08 PM
Replies: 4
Views: 7,338
Posted By derekf
It looks like you have 289 stations administered,...

It looks like you have 289 stations administered, to a max of 335 licensed stations. You would need to purchase additional station licenses from Avaya or your BP to expand beyond 335. The max...
Forum: Avaya Aura & Unified Communications 07-19-2016, 11:08 PM
Replies: 5
Views: 5,227
Posted By derekf
You shod also be able to use a sigma script in...

You shod also be able to use a sigma script in the sbc to accommodate this.
Forum: IP Telephony and Convergence 06-15-2016, 08:32 AM
Replies: 6
Views: 13,775
Posted By derekf
Sounds like it may be an intermittent problem...

Sounds like it may be an intermittent problem with your provider. How often does it happen? I'd suggest running an MST trace on the D channel of that E1. If you're not familiar with MST traces,...
Forum: IP Telephony and Convergence 06-11-2016, 02:23 AM
Replies: 6
Views: 13,775
Posted By derekf
You didn't mention what the problem is you are...

You didn't mention what the problem is you are seeing on the incoming calls are? Are they not routed to the proper destination? Or is there a problem with the audio quality?
Forum: Messaging 05-18-2016, 10:29 PM
Replies: 2
Views: 12,470
Posted By derekf
I had the same issue. To resolve I put the aam...

I had the same issue. To resolve I put the aam app server IP in a new network region (using ip network map) and specified a different codec set for that region which included t.38. You also use the...
Forum: IP Telephony and Convergence 05-13-2016, 10:04 AM
Replies: 1
Views: 4,683
Posted By derekf
I remember having the same issue years ago. ...

I remember having the same issue years ago. Seems to me we needed to adjust the location-parameters loss plan and assign the agent stations to a particular loss group so the amplification in the...
Forum: Avaya Aura & Unified Communications 05-04-2016, 01:33 PM
Replies: 3
Views: 6,136
Posted By derekf
I believe the autodial buttons would also use the...

I believe the autodial buttons would also use the calltype analysis to potentially delete / insert digits. Check your calltype analysis (ch calltype analysis). I wouldn't remove anything that may...
Forum: IP Telephony and Convergence 04-06-2016, 12:38 PM
Replies: 1
Views: 3,456
Posted By derekf
That's funny... my co-worker asks me this...

That's funny... my co-worker asks me this question every other month.

display coverage sender-group 8
Forum: Avaya Aura & Unified Communications 01-22-2016, 08:28 AM
Replies: 4
Views: 8,335
Posted By derekf
I just set this up for the first time yesterday,...

I just set this up for the first time yesterday, it was relatively simple. I'm not sure how you would achieve AD integration / authentication for the autoconfig process, but the simplest way would...
Forum: IP Telephony and Convergence 12-21-2015, 08:50 AM
Replies: 4
Views: 4,934
Posted By derekf
You're right, you cannot bridge to a VDN. Looks...

You're right, you cannot bridge to a VDN. Looks like you may need to redesign the call flow to do what you're wanting to do.
Forum: IP Telephony and Convergence 12-18-2015, 09:13 AM
Replies: 4
Views: 4,934
Posted By derekf
Have you considered using a hunt group? I'm...

Have you considered using a hunt group? I'm guessing that's where the VDN ends up routing to anyhow. If not and it is just routing to an extension, it is the extension it is routing the call to you...
Forum: IP Telephony and Convergence 12-08-2015, 03:26 PM
Replies: 5
Views: 6,003
Posted By derekf
I've got it mostly working on CM/SM 6.3 with a...

I've got it mostly working on CM/SM 6.3 with a Cisco 7942 on SIP42.9-4-2SR1. There is an Avaya doc that describes the process here :...
Forum: IP Telephony and Convergence 12-02-2015, 09:07 AM
Replies: 3
Views: 5,111
Posted By derekf
The SM should be sending TCP to CM and UDP to the...

The SM should be sending TCP to CM and UDP to the endpoint if the endpoint registered to SM using UDP. Any chance you can grab a traceSM trace from SM and post it?
Showing results 1 to 25 of 26

 
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