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Search took 0.01 seconds. Search: Posts Made By: mshete
Forum: ARCHIVE - Support Site Feedback Community 12-01-2011, 08:08 AM
Replies: 2
Views: 8,439
Posted By mshete
What happened to the support search?

Avaya recently moved over to the Google Search Appliance, replacing the previous InSite search. While this provides a more robust search experience, past users may notice some changes in the results...
Forum: ARCHIVE - Support Site Feedback Community 06-28-2011, 05:55 AM
Replies: 1
Views: 8,971
Posted By mshete
Searches

We understand this was a capability with the former Nortel business. But due to the security and legal concerns of our customers and partners, it is not possible to provide searchable service request...
Forum: Contact Center Applications 06-09-2011, 06:42 AM
Replies: 1
Views: 14,960
Posted By mshete
COnfiguring CMS on term server for multiple logins

If you want to have access based CMS supervisor login and you do not want to install CMS supervisor on each Desktops, then you have to install CMS Supervisor on Citrix Server environment.
You can...
Forum: Small and Medium Business Communications 04-26-2011, 03:23 AM
Replies: 1
Views: 15,752
Posted By mshete
Problem with Microsoft W 2003 R2 Italian and AVAYA IP-OFFICE 406-V2 R5.0.

I have a server with W2003 R2 and a AVAYA IP OFFICE 406-V2 R5.0. installed in correctly mode TAPI 3 driver. When I activate the one party section everthing works correctly but when I change to 3rd...
Forum: Contact Center Applications 04-25-2011, 06:47 AM
Replies: 2
Views: 15,523
Posted By mshete
CMS MIGRATION OF DATA to an existing and same version of cms server r14

Please refer to the attached document.
Forum: Contact Center Applications 04-25-2011, 06:40 AM
Replies: 2
Views: 15,523
Posted By mshete
CMS MIGRATION OF DATA to an existing and same version of cms server r14

It is data migration from Main Menu => System Setup => R3 Migrate Data

You can also refer to the Avaya Call Management System
Release 14 Platform Upgrade and Data Migration document on the...
Forum: Contact Center Applications 04-25-2011, 06:26 AM
Replies: 1
Views: 16,381
Posted By mshete
CMS and PBX Clock Sync

Since query has CM 5.2.1 and CMS version R12, which is incompatible. Last compatibility version of CMS for CM 5.2.1 was R13.x and latest is R16.x.
You will need to open a service request for further...
Forum: Avaya Aura & Unified Communications 04-25-2011, 06:12 AM
Replies: 1
Views: 14,389
Posted By mshete
Avaya Support web content

Can you please specify the product?
Forum: ARCHIVE - Support Site Feedback Community 01-24-2011, 04:33 AM
Replies: 3
Views: 23,969
Posted By mshete
Post "Sold To" numbers

You can send your request to add sold to numbers to avayaaccess@avaya.com (avayaaccess@avaya.com) for assistance.

You can also check the Support site - support.avaya.com and it does have some...
Forum: Small and Medium Business Communications 11-12-2010, 03:48 AM
Replies: 4
Views: 36,161
Posted By mshete
Norstar config password is changed, cant reset system

Please find the procedure to reset the password.

From a programmable phone Press:


Feature ** DEBUG (33284)
Password: 814200

NEXT until MEMORY DUMP
PRESS SHOW
Forum: IP Telephony and Convergence 10-27-2010, 01:07 AM
Replies: 3
Views: 18,916
Posted By mshete
CS1000E SIPL endpoint CLID issue~

I am not able to understand the issue without more details regarding this.

As per my action plan, please check following points to narrow down the issue.

1. Patch level of Sig Server/SLG
2....
Forum: Small and Medium Business Communications 09-17-2010, 04:43 AM
Replies: 1
Views: 18,940
Posted By mshete
9620L VPN and Cisco Linksys rv082

http://support.avaya.com/css/P8/documents/100072456 (http://support.avaya.com/css/P8/documents/100072456)

This document provides some insight into configuration for 9600 phones and Cisco Routers....
Forum: Contact Center Applications 04-26-2010, 03:06 AM
Replies: 2
Views: 21,318
Posted By mshete
how do you change calculations for standard Agent report

Hi beckyanne

Would appreciate if you upload a .doc file and not a .docx file. Not everybody can access .docx files.

Thanks
Forum: Contact Center Applications 03-03-2010, 12:01 AM
Replies: 2
Views: 17,918
Posted By mshete
Arrow Dialog Designer encoding problem

Please make sure your voice file properties should be one of the below

Raw (headerless) 8kHz 8-bit mono mu-law


Raw (headerless) 8kHz 8 bit mono A-law


WAV (RIFF header) 8kHz 8-bit mono...
Forum: Messaging 02-18-2010, 03:31 AM
Replies: 1
Views: 18,869
Posted By mshete
Exclamation Email client programs

What are the email client programs that support MAPI?
Forum: IP Telephony and Convergence 02-18-2010, 12:43 AM
Replies: 4
Views: 26,472
Posted By mshete
Refer to InSite article KB01001570 for more...

Refer to InSite article KB01001570 for more information.
Forum: IP Telephony and Convergence 02-18-2010, 12:41 AM
Replies: 4
Views: 26,472
Posted By mshete
Arrow Partner Systems

This is about Partner Systems.
Forum: IP Telephony and Convergence 02-18-2010, 12:40 AM
Replies: 4
Views: 26,472
Posted By mshete
Arrow Hooking up an answering machine to the phone

An answering machine will function when connected to a station jack alone or connected to a station jack where a phone is also connected using an adapter, model 267f2. If necessary, it may also be...
Forum: IP Telephony and Convergence 02-17-2010, 02:50 AM
Replies: 4
Views: 26,472
Posted By mshete
Exclamation How to hook up an answering machine to the phone?

How to hook up an answering machine to the phone?
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