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Search: Posts Made By: claud4
Forum: Small and Medium Business Communications 08-26-2015, 07:00 AM
Replies: 3
Views: 7,173
Posted By claud4
DHCP lease time decided by DHCP server , IP Phone...

DHCP lease time decided by DHCP server , IP Phone has nothing to do with it .
Frequent restart problable reasons are
1- Network congestion - and phones cannot contact with IP Office
2- PoE Power...
Forum: Small and Medium Business Communications 08-25-2015, 12:13 AM
Replies: 10
Views: 10,232
Posted By claud4
I haven't seen matrix for 9.1, can anyone share...

I haven't seen matrix for 9.1, can anyone share link . Without matrix it is very difficult to prepare BOQ , specially for ungrading projects . No idea about compatibilty .
Forum: Small and Medium Business Communications 08-15-2015, 05:38 AM
Replies: 9
Views: 29,863
Posted By claud4
If you have only one or two phones in remote...

If you have only one or two phones in remote office , use 9600 series phone to directly connect to HO VPN appliance , it will save you one VPN appliance cost .

Always better to have site to site...
Forum: Small and Medium Business Communications 08-12-2015, 07:38 AM
Replies: 5
Views: 5,711
Posted By claud4
Best method always use port spanning ( wire...

Best method always use port spanning ( wire tapping ) on switch , and use special software for recording . Less expensive , no disturbance to on-going calls , no administration required .
Forum: Small and Medium Business Communications 08-08-2015, 12:51 AM
Replies: 18
Views: 6,571
Posted By claud4
If there is no VLAN , and there is a firewall (...

If there is no VLAN , and there is a firewall ( specially Sonicwall ) , we have faced various DHCP problems . In such situation you better you try with static IPs on phones , or create VLANs .
Forum: Small and Medium Business Communications 07-22-2015, 01:16 AM
Replies: 4
Views: 2,798
Posted By claud4
It works with 8.1.81 as well.

It works with 8.1.81 as well.
Forum: Small and Medium Business Communications 07-22-2015, 12:59 AM
Replies: 4
Views: 2,798
Posted By claud4
Thanks All , Upgraded to 8.1.95 and...

Thanks All ,

Upgraded to 8.1.95 and combocard working fine .

Claudion .
Forum: Small and Medium Business Communications 07-21-2015, 05:43 AM
Replies: 4
Views: 2,798
Posted By claud4
Combo card - Incompatible

Hi .

I Have IP Office with version 8.1.43 . When I insert Compocard with part number 700504556 , it is showing "incompatible hardware" . Both are new hardware . Anyone faced this issue ??
Forum: Small and Medium Business Communications 07-18-2015, 02:52 AM
Replies: 3
Views: 2,685
Posted By claud4
How you are transferring CLID to Oracle SQL in...

How you are transferring CLID to Oracle SQL in the first place . Do you have CTI Pro license .Can you give me the steps done on VM -Pro

Claudion .
Forum: Small and Medium Business Communications 06-28-2015, 10:36 AM
Replies: 2
Views: 8,135
Posted By claud4
Edit ARS . On Menu ARS , Code N; ...

Edit ARS .

On Menu ARS ,
Code N; (instead of 9N:)
Feature Dial
Telephone number N

That is it .
Forum: Small and Medium Business Communications 06-24-2015, 12:21 PM
Replies: 4
Views: 6,525
Posted By claud4
Thanks for that , Softphone licenses works...

Thanks for that ,
Softphone licenses works without preferred editions . Just confirmed from an avaya tech doc .
The doc was about 9.0 version , what about 9.1 version ????

Please confirm .
Forum: Small and Medium Business Communications 06-22-2015, 08:25 AM
Replies: 4
Views: 6,525
Posted By claud4
Power User license "dormant "

In Avaya IP office version 9 and above , Preferred edition license required for any Power user or teleworker user license to be activated . Otherwise licenses will show as "Dormant" .
Effectively...
Forum: Small and Medium Business Communications 06-17-2015, 09:39 AM
Replies: 4
Views: 2,508
Posted By claud4
Thanks , Got it from scansource blog ...

Thanks ,
Got it from scansource blog

create AA named test

create a short code *99
---select feature auto attendant
---select number : AA:test where test is the AA name

create a...
Forum: Small and Medium Business Communications 06-17-2015, 06:39 AM
Replies: 4
Views: 2,508
Posted By claud4
Embedded VOice mail it is . Client doesnt have...

Embedded VOice mail it is .
Client doesnt have Voice mail pro .
Forum: Small and Medium Business Communications 06-17-2015, 06:19 AM
Replies: 4
Views: 2,508
Posted By claud4
transfer an ext to Auto attendand .

Wonder anyone know here how to transfer an ext to Auto attendand .
Can any one help .
IP Office version 9 .

Claudion .
Forum: Small and Medium Business Communications 06-16-2015, 07:41 AM
Replies: 4
Views: 4,274
Posted By claud4
Avaya IP Office - Embedded voice mail , not transferring calls

Hi ,

Avaya IP Office - Embedded voice mail ,auto attendant not transferring calls , calls die down after completing AA message . I programmed like press 1 for ext-301 , press 2 for ext-302 etc ,...
Forum: Small and Medium Business Communications 06-16-2015, 01:48 AM
Replies: 12
Views: 7,454
Posted By claud4
ports 9,10,11,12 are of FXO , you will not ring...

ports 9,10,11,12 are of FXO , you will not ring tone there . Plug analog trunk there .
Port 1 and 2 will be for Fax/phones . You will get dial tone if hardware is fine .

Claudion
Forum: Small and Medium Business Communications 06-13-2015, 03:48 AM
Replies: 4
Views: 2,730
Posted By claud4
Thanks , it worked after security settings reset...

Thanks , it worked after security settings reset . See the details here . http://htsqatar.com/avaya-ip-office-configuration-locked/
Forum: Small and Medium Business Communications 06-11-2015, 02:13 PM
Replies: 4
Views: 2,730
Posted By claud4
Thanks . I will try it . Claudion.com

Thanks .
I will try it .

Claudion.com
Forum: Small and Medium Business Communications 06-11-2015, 03:33 AM
Replies: 4
Views: 2,730
Posted By claud4
Changing control unit

Hi

We have changed main IP office unit after crash , and put same SD card on another unit .
Old unit was version 6.5 and new one is 9.0

Everything is working fine , but when I open...
Forum: Small and Medium Business Communications 06-10-2015, 07:18 AM
Replies: 3
Views: 14,849
Posted By claud4
Avaya IP office - default password - Failed to communiate

Avaya IP office - Straight of box , not able to login .
Error message is "Failed to communicate "
But I can log through "system status" software and see everything working . Anyone experience...
Forum: Small and Medium Business Communications 06-09-2015, 03:07 AM
Replies: 0
Views: 2,114
Posted By claud4
Avaya wireless phone shows very low signal strength

Avaya 3641 and 3645 wireless phone showing very low signal strength , anyone faced this problem ??

I have tested with Cisco and Avaya AP , result is same . I get good wireless signal strength on...
Forum: Small and Medium Business Communications 06-01-2015, 01:53 PM
Replies: 9
Views: 3,382
Posted By claud4
I upgraded to 6.0.18 , Hope it will solve the...

I upgraded to 6.0.18 , Hope it will solve the problem . Fingers crossed .

Claudion.
Forum: Small and Medium Business Communications 05-31-2015, 11:06 PM
Replies: 9
Views: 3,382
Posted By claud4
Thanks , IP Office Release 9.0 and higher ,...

Thanks ,

IP Office Release 9.0 and higher , you can log directly to syslog using IP Office manager . In this way you can get event just before crash , will help troubleshooting .

Details here...
Forum: Small and Medium Business Communications 05-30-2015, 10:16 PM
Replies: 9
Views: 3,382
Posted By claud4
Thank Havel3 Can you please tell me how to...

Thank Havel3

Can you please tell me how to do this logging . I normally use trace features in IP Office monitor , but it does not show historical records . Is there a way to store it in a PC .
...
Showing results 1 to 25 of 34

 
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