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Forum: Contact Center Applications 02-27-2017, 06:34 AM
Replies: 1
Views: 1,698
Posted By towns27
Aside from manually going to the storage location...

Aside from manually going to the storage location and deleting them I don't believe so. The screenshots and the recordings are tied together in the database and when you remove one the "proper" way...
Forum: Contact Center Applications 01-25-2017, 06:06 AM
Replies: 2
Views: 4,287
Posted By towns27
I know this thread is a bit old, but I thought I...

I know this thread is a bit old, but I thought I would throw my 2 cents in.

I believe, though I admit that I could be wrong, that AACC has separate licensing for Multimedia (email/outlook,...
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