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Forum: Contact Center Applications 01-18-2016, 11:02 PM
Replies: 4
Views: 5,387
Posted By ksytdy
shaikht, thank you very much for your answer! ...

shaikht, thank you very much for your answer!
Could you please advise how can I edit script to automatically have input to press OK? I mean just some general ideas on the commands/functions that I...
Forum: Contact Center Applications 12-22-2015, 12:19 AM
Replies: 4
Views: 5,387
Posted By ksytdy
Question Agent status export to txt file?

Hi guys!
I hope on your help so much! :)

I made a VBA script that switches AVAYA Supervisor agents' skills every 30 minutes according to a call center schedule stored in Excel table. But when the...
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