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Search: Posts Made By: mstasiek
Forum: IP Office Contact Center 07-14-2016, 03:59 AM
Replies: 6
Views: 4,433
Posted By mstasiek
Hi, Yes, it works and completely solved my...

Hi,

Yes, it works and completely solved my problem with Multi-level IVR.
Thank you so much for help :)

Regards

Marcin
Forum: IP Office Contact Center 06-29-2016, 07:56 AM
Replies: 6
Views: 4,433
Posted By mstasiek
Hi. I tried both options, but no effect :(.

Hi.

I tried both options, but no effect :(.
Forum: IP Office Contact Center 06-01-2016, 03:06 AM
Replies: 6
Views: 4,433
Posted By mstasiek
Hi. Thank you for reply. Please find attached...

Hi. Thank you for reply.
Please find attached zip file with TaskFlow set and IVR Scripts.
Forum: IP Office Contact Center 06-01-2016, 01:54 AM
Replies: 6
Views: 4,433
Posted By mstasiek
IPOCC - How to make option "Return to the previous menu" in TaskFlow

Hello,

I have IPOCC 9.1.6 with defined some CallFlows and IVR's.
I would like to make 2-level voice menu to allow customers selecting options via DTMF.

Example:

We have defined two topics...
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