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Search: Posts Made By: rvengco
Forum: Telephones, Adjuncts, and Adapters 08-07-2013, 08:59 AM
Replies: 2
Views: 21,085
Posted By rvengco
Hi Isazam, How many 1416 phones did you...

Hi Isazam,

How many 1416 phones did you have? Is this happening to all of the phones you have recently ordered or only happens to one or few of them?

Just make sure that you have administered...
Forum: Messaging 08-06-2013, 02:08 AM
Replies: 4
Views: 21,054
Posted By rvengco
Hi Amit, There is a shared video from the...

Hi Amit,

There is a shared video from the avayamentor regarding How to configure and use Internet Messaging on CMM. Below is the link:

http://www.youtube.com/watch?v=G3s4Oe6bDko

If you...
Forum: Telephones, Adjuncts, and Adapters 07-17-2013, 05:10 PM
Replies: 1
Views: 12,056
Posted By rvengco
Hi white233, Please check this End of sale...

Hi white233,

Please check this End of sale notification document regarding 8410D and mentioned about the migration strategy regarding your queries.

It was mentioned


Migration Strategy...
Forum: IP Telephony and Convergence 07-11-2013, 06:02 PM
Replies: 2
Views: 10,486
Posted By rvengco
Hi Henning, The answer is No. MCC is no...

Hi Henning,

The answer is No. MCC is no longer supported in CM 6.X

If you will check the document Avaya Aura® Communication Manager Hardware Description and Reference for CM6, MCC is no...
Forum: IP Telephony and Convergence 07-07-2013, 07:39 PM
Replies: 2
Views: 27,958
Posted By rvengco
Hi Chamb26 you may want to look at and ...

Hi Chamb26

you may want to look at and configure "Forced Agent Logout or Aux Work by Location or Skill"

Below are the settings where you can configure them

Assign FAC for forced logout...
Forum: IP Telephony and Convergence 06-02-2013, 08:43 PM
Replies: 8
Views: 27,271
Posted By rvengco
Hi Zein, Please upgrade the firmware of...

Hi Zein,

Please upgrade the firmware of your 16XX phones to the latest firstly just to make sure you have all the fixes upto date. There have been some call log related issues in the past that ...
Forum: IP Telephony and Convergence 06-02-2013, 03:29 AM
Replies: 8
Views: 27,271
Posted By rvengco
Hi Zein, You mentioned : When the call is...

Hi Zein,

You mentioned :
When the call is in progress or gets answered it shows the caller number. If a call gets answered it shows the caller number in the call log while if it is a missed call...
Forum: Enterprise PBX Communications Systems 05-29-2013, 11:45 PM
Replies: 4
Views: 26,606
Posted By rvengco
Hi Silva139, In order for you to enable...

Hi Silva139,

In order for you to enable AUTHORIZATION CODE PERMISSIONS for COR , you need to enable the green feature or special application SA8517
You can do command "change system-parameters...
Forum: Avaya Aura & Unified Communications 05-29-2013, 09:06 PM
Replies: 2
Views: 16,635
Posted By rvengco
Hi unitysso, Since you are able to access...

Hi unitysso,

Since you are able to access the DOM0, login as root then do command
xm list -> verify the status of your CDOM/udom template

Then you can do command "xm console udom" ( to...
Forum: IP Telephony and Convergence 05-24-2013, 11:46 PM
Replies: 8
Views: 27,271
Posted By rvengco
Hi Zein, 1.)Do the calls showing as...

Hi Zein,

1.)Do the calls showing as unavailable in the call logs were answered calls or missed calls?
2.)What if the phone gets answered, what do you see on the display of the phone while the...
Forum: IP Telephony and Convergence 05-22-2013, 05:22 PM
Replies: 4
Views: 10,018
Posted By rvengco
You can setup a multi-location dialing. First...

You can setup a multi-location dialing. First check if Multiple locations license is enable from your display system-parameters customer-options
In a Multi-location, you can configure your IP...
Forum: IP Telephony and Convergence 05-22-2013, 06:09 AM
Replies: 4
Views: 10,018
Posted By rvengco
Hi tsheph, The IP Phones get their network...

Hi tsheph,

The IP Phones get their network regions from the ip-network-map configuration of CM, you can add a specific IP or a range of IP address there and specify which network-region you would...
Forum: Avaya Aura & Unified Communications 05-12-2013, 05:25 PM
Replies: 2
Views: 14,391
Posted By rvengco
Hi maxvasquezcacho, Are you on CMM version...

Hi maxvasquezcacho,

Are you on CMM version 5.2.1 or CMM6.X? You need H.323 license in order for you to connect/configure the CM and CMM via H.323 trunk (eg.Maximum Administered H.323 Trunks)
You...
Forum: Enterprise PBX Communications Systems 05-06-2013, 09:13 PM
Replies: 4
Views: 18,441
Posted By rvengco
Hi Troy, How many port networks do you...

Hi Troy,

How many port networks do you have? is the issue happening to all of the digital phones in all of your port networks or is it happening to a specific port network? How often is this...
Forum: IP Telephony and Convergence 04-11-2013, 10:32 AM
Replies: 5
Views: 17,640
Posted By rvengco
Hi garg19, I apologize, if the suggestion...

Hi garg19,

I apologize, if the suggestion doesn't work, may I know what went wrong with the outbound caller id when you did the same?
I agree with you that it is difficult to program each...
Forum: IP Telephony and Convergence 04-10-2013, 07:00 PM
Replies: 5
Views: 17,640
Posted By rvengco
Hi garg19, Is your requirement like this? ...

Hi garg19,

Is your requirement like this?

Ext: 4751----- When this ext making an outgoing call then the outbound caller id must be 817-865-4751

Ext: 4556--- When this ext making an...
Forum: IP Telephony and Convergence 03-20-2013, 05:41 PM
Replies: 9
Views: 19,310
Posted By rvengco
Hi Amit, Yes you are correct. For ...

Hi Amit,

Yes you are correct.
For Midsize Enterprise Server, changing IP addresses in the network configuration of the CDOM is not supported as the changes might not reflect or update to all...
Forum: Avaya Aura & Unified Communications 03-09-2013, 11:14 PM
Replies: 4
Sip
Views: 11,533
Posted By rvengco
Hi Jehad, Please make sure that the Near-end...

Hi Jehad,

Please make sure that the Near-end CLAN/PROCR IP Network Region's Authoritative Domain of the inbound Trunk Signaling Group has the same domain or value in the from or P-Asserted...
Forum: IP Telephony and Convergence 03-09-2013, 11:11 PM
Replies: 2
Sip
Views: 11,345
Posted By rvengco
Hi Jehad, Please make sure that the...

Hi Jehad,

Please make sure that the Near-end CLAN/PROCR IP Network Region's Authoritative Domain of the inbound Trunk Signaling Group has the same domain or value in the from or P-Asserted...
Forum: IP Telephony and Convergence 03-02-2013, 04:18 PM
Replies: 8
Views: 17,096
Posted By rvengco
Hi Amit, if you place your firmware inthe...

Hi Amit,

if you place your firmware inthe /tftpboot in a simplex server then it should act as your tftp server. you should do the same procedure and if you do that the tftp server will be your...
Forum: Telephones, Adjuncts, and Adapters 02-28-2013, 06:18 PM
Replies: 2
Views: 14,038
Posted By rvengco
Hi dsmhelpdesk, Please try to do command...

Hi dsmhelpdesk,

Please try to do command list usage ext xxxx where xxxx is the station number of your 8410D digital station. Then from there, verify if it is being used as reference to other...
Forum: IP Telephony and Convergence 02-28-2013, 06:11 PM
Replies: 8
Views: 17,096
Posted By rvengco
Hi Amit, from your previous screenshot which you...

Hi Amit, from your previous screenshot which you attached, TFTP server port 69 is already enabled, you may want to check from your network team if they are blocking this port as well. You may also...
Forum: IP Telephony and Convergence 02-27-2013, 04:39 PM
Replies: 8
Views: 17,096
Posted By rvengco
Hi Amit, If your system is simplex (like...

Hi Amit,

If your system is simplex (like s8300/s8500) if you have LSP you may want to try and use it as your TFTP server. you can put the firmware in the /tftpboot directory and use the IP...
Forum: IP Telephony and Convergence 02-25-2013, 08:22 PM
Replies: 8
Views: 17,096
Posted By rvengco
Hello Amit, 1.) You mentioned the firmware...

Hello Amit,

1.) You mentioned the firmware is in C:\Program Files (x86)\Avaya\MV_IPTel\data\TFTPdata\94xx T6 Package.
Please put the firmware directly in the C:\Program Files...
Forum: Avaya Aura & Unified Communications 02-19-2013, 05:03 PM
Replies: 1
Views: 9,647
Posted By rvengco
Hi River50, Where are you seeing those other...

Hi River50,
Where are you seeing those other information like the PC names? is it in the One-X communicator when you are doing a search?
In One-X Communicator, there is an option what Directory...
Showing results 1 to 25 of 35

 
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