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Forum: Contact Center Applications 01-26-2016, 01:58 PM
Replies: 1
Views: 4,167
Posted By nunn
Integrating WFO with OA

Good Day Everyone,

We recently started using IC/OA and the contact center now is asking for integration with the Verint WFO system. We have added the necessary adapters and can see from the...
Forum: Contact Center Applications 08-17-2015, 07:23 PM
Replies: 0
Views: 4,276
Posted By nunn
Error when opening IC WACD_Web weblink

Getting an internal server error when we try to use the /WACD_Web/admin/admin.html link form all PC's. We get the page to show up but it says " Access of this page needs administrative privileges"...
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