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Search: Posts Made By: ssmokinjoe
Forum: Enterprise PBX Communications Systems 03-02-2017, 07:56 AM
Replies: 33
Views: 39,406
Posted By ssmokinjoe
Smile Solved!!

Hello again Bill,
Finally out of the trenches for a few to post the solution to the issue I was having. I hope that this will help someone else.

In order to get this to work I needed to add...
Forum: Avaya Aura & Unified Communications 02-28-2017, 02:11 PM
Replies: 4
Views: 7,555
Posted By ssmokinjoe
Question Individual inbound call blocking to and extension/DID

Good afternoon,
I have been asked to provide a way for calls to be blocked from calling specific DID’s. In other words, if a vendor I deal with on a regular basis happens to get my supervisor’s...
Forum: Enterprise PBX Communications Systems 05-19-2015, 09:50 AM
Replies: 33
Views: 39,406
Posted By ssmokinjoe
Hi Bill, Thanks for reaching out; it has been...

Hi Bill,
Thanks for reaching out; it has been a bit crazy here as well, so much so that I have had to put this aside for now and dedicate myself to creating new MDM profiles on a MAC... I still...
Forum: Enterprise PBX Communications Systems 04-22-2015, 12:40 PM
Replies: 33
Views: 39,406
Posted By ssmokinjoe
Good afternoon, I was able to do some testing...

Good afternoon,
I was able to do some testing but am already here longer that I should be... Will try to post results off-line. I was not successful in my endeavor.. Please have a great rest of the...
Forum: Enterprise PBX Communications Systems 04-22-2015, 11:30 AM
Replies: 33
Views: 39,406
Posted By ssmokinjoe
Wink I have been working on writing my test VDN and...

I have been working on writing my test VDN and vectors for the better part of the day; I decided to put them down on paper first since I have been having issues with my client software losing...
Forum: Enterprise PBX Communications Systems 04-22-2015, 08:33 AM
Replies: 33
Views: 39,406
Posted By ssmokinjoe
Smile Point well taken... :D

Point well taken... :D
Forum: Enterprise PBX Communications Systems 04-22-2015, 07:31 AM
Replies: 33
Views: 39,406
Posted By ssmokinjoe
Hi Richa and Bill, I am still here; I...

Hi Richa and Bill,
I am still here; I apologize that I have been away lately; working on contracts for vendor support and trying to schedule and IP Flex upgrade at one of our branches. I am also...
Forum: Enterprise PBX Communications Systems 04-17-2015, 01:06 PM
Replies: 33
Views: 39,406
Posted By ssmokinjoe
Smile Hello Bill and Richa, I have verified that the...

Hello Bill and Richa,
I have verified that the COR on the VDN is setup correctly. I performed the following tests:

I called into the call center from my extension and rather than use the...
Forum: Enterprise PBX Communications Systems 04-16-2015, 01:07 PM
Replies: 33
Views: 39,406
Posted By ssmokinjoe
Smile Hi Bill, That commenting feature is awesome!!...

Hi Bill,
That commenting feature is awesome!! I will have to go through my vectors and place a comment where appropriate.. Thanks for that tip..

I made the changes and added what you...
Forum: Enterprise PBX Communications Systems 04-16-2015, 08:58 AM
Replies: 33
Views: 39,406
Posted By ssmokinjoe
Bill, How do I set the description for the...

Bill, How do I set the description for the commented out line the way you did in the above example? I know that I can comment out a line once a valid command has been entered but not able too...
Forum: Enterprise PBX Communications Systems 04-16-2015, 08:51 AM
Replies: 33
Views: 39,406
Posted By ssmokinjoe
Hello Bill, Thank you for the reply, I hope...

Hello Bill,
Thank you for the reply, I hope that the home issue have gotten better.

I am in the process of putting your suggestion in place; I am able to dial the toll-free number from an CM...
Forum: Enterprise PBX Communications Systems 03-20-2015, 02:12 PM
Replies: 33
Views: 39,406
Posted By ssmokinjoe
Post Problem routing to an external # via vector step

Hello,
I am trying to route a call to an external number when a digit pressed but the call gets dropped instead. I ran a trace on the vector and then displayed the even log. I will post both below...
Forum: Messaging 04-29-2014, 09:27 AM
Replies: 9
Views: 19,706
Posted By ssmokinjoe
I know this is an old Topic but, I am still...

I know this is an old Topic but, I am still having trouble even activating the DBN feature. I can't seem to find any clear information on where to enable it. I have logged onto the CM VM and then...
Forum: Enterprise PBX Communications Systems 12-23-2013, 05:21 AM
Replies: 6
Views: 12,232
Posted By ssmokinjoe
Thanks Joe.. I appreciate the attempt.. Have a...

Thanks Joe.. I appreciate the attempt.. Have a great holiday and new year.
Forum: Enterprise PBX Communications Systems 12-19-2013, 02:51 PM
Replies: 6
Views: 12,232
Posted By ssmokinjoe
When a caller zeros out of voicemail it also goes...

When a caller zeros out of voicemail it also goes to an LDN type extension. We have the Avaya voicemail system that is integrated into our server.
Thanks for helping out Joe
Forum: Enterprise PBX Communications Systems 12-18-2013, 02:52 PM
Replies: 6
Views: 12,232
Posted By ssmokinjoe
Hi Joe, I'm still trying to get my head around...

Hi Joe,
I'm still trying to get my head around this system as I have inherited it and am playing catch-up on all that it can do. How can i find out what the zero out of voicemail is set to? I do...
Forum: Enterprise PBX Communications Systems 12-17-2013, 03:08 PM
Replies: 6
Views: 12,232
Posted By ssmokinjoe
Question Using NS button on attendant console

Hi, we are on CM 6.3 and have an issue that I can't seem to get around.
When our main number is called the attendant (an actual person) answers the call. When she goes on break or goes to lunch I...
Showing results 1 to 17 of 17

 
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