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Forum: Contact Center Applications 01-26-2016, 09:12 PM
Replies: 4
Views: 5,385
Posted By shaikht
Hi, Sorry I have not done it fore and don't...

Hi,
Sorry I have not done it fore and don't have any idea. May be someone who is expert on scripting can assist you.
Forum: Contact Center Applications 01-14-2016, 11:05 PM
Replies: 4
Views: 5,385
Posted By shaikht
Hi, We cannot stop info message popping...

Hi,

We cannot stop info message popping in supervisor since agent is active on ACD call and skill cannot be changed as it will cause current call drop.

I will suggest to edit script to...
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